Victim Services

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Victim Services

We give hope to women and children affected by domestic and sexual violence.

Community Works provides services to women, men and children who are or have been victims of domestic violence and sexual assault. Our programs actively work in the community to provide a coordinated response to issues of Domestic Violence. These services include safe shelter for women and children, advocacy, education, referrals and individual support as victims/survivors go through criminal justice or social services systems.

If you are a victim of domestic violence or sexual assault, services and support are available and are confidential. If you are in immediate danger, call 911. To access Victim Services Programs call HelpLine 779-4357 or 1-855-216-2111. We are here to help 24 hours a day every day of the year.

Dunn House Shelter

Dunn House Shelter’s safe refuge and support services that include emergency shelter (including food and clothing); family advocacy; court advocacy and legal referrals; referral to community resources; peer support and parenting support groups; information and education about domestic violence; transportation; instruction in non-violent parenting techniques; and, a comprehensive children’s program.  Shelter services are provided in both English and Spanish.


Outreach provides supportive advocacy services with offices located in the community. Outreach includes support groups, youth groups, referral, and education to victims/survivors of domestic violence by advocates who work collaboratively with key community systems to achieve justice and support. Services are available in Spanish. Outreach advocates work collaboratively with key community agencies to assist survivors in navigating the complex social service and criminal/civil justice systems. Advocates are located at the Jackson County Courts, Oregon Department of Human Services Child Welfare and Self Sufficiency Offices in Ashland and Medford, and Medford and Ashland Police Departments, the main office of Community Works in Medford and in partnership with OnTrack.

Sexual Assault Victims Services

Sexual Assault Victims Services (SAVS), a 24-hour service to victims of sexual assault (both past and present episodes). Extensively trained volunteers meet victims in hospitals for immediate response, and advocates provide follow up emotional support and accompany victims to medical facilities, police stations, and court. SAVS staff work with sexual assault survivors who have disabilities, provide ongoing advocacy and support, and offer support groups and drop in center.  SAVS staff are located at the Community Works main office in Medford and at the Ashland and Medford Police Departments.


HelpLine, Jackson County’s only 24-hour crisis hotline is the gateway to services for domestic and sexual abuse survivors, answering over 9,000 crisis and other calls annually. Volunteers and staff address concerns regarding domestic violence, sexual assault, child abuse, homeless and runaway teens, loneliness and isolation, and depression and suicide. HelpLine offers reassurance calls to the elderly who are living on their own.

Volunteers are needed and utilized in many capacities in these programs. Please go to the Volunteer page for more information.

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